Hospitality is the facilitation of cross-cultural ties, comfort, and experience that won’t be forgotten for good service. With acute focus on luxury, sustainability, wellness, and authenticity; the industry overnight transformed into a hospitality space that accommodated the desires of the consumers through immersive eco-friendly experiences and was seen to represent integration of the most advanced technology, personalized services, and innovative food options, redefining hospitality and creating a transformational and unforgettable experience for the guests.
Fabien Chesnais is a general manager at Movenpick Resort Al Marjan Island, UAE, who is the epitome of visionary leadership. His leadership emphasizes minute details and continuous improvement to achieve the best possible results in operational outcomes that always tend to elevate the guest experience.
His focus was always on innovation where he concentrated on the creation of unique dining concepts which include The Market to Boons Brasserie and Bar, Neo Sky Bar, and Ula which lead to an increase in profit margins and contributed to resort’s success. It also helped establish brand identity by aligning pricing strategy with the demand in the market, besides being strengthened with powerful pre-launch marketing.
Fabien’s commercially driven approach also focuses on meticulous planning and execution which is testament to company’s success. Over the next decade, his foresights for the hospitality industry emphasize around providing authentic and seamless guest experiences while prioritizing people at the heart of operations.
As the Arab world’s Most Influential leader in the hospitality industry for 2025, recognized by Arab CIOLook, he focuses on providing opportunities to those in need, nurturing inclusivity, and promoting diversity.
