The healthcare industry relies on efficient financial operations, with Revenue Cycle Management (RCM) being crucial for hospitals and large physician practices. Exceptional RCM companies, like RSi, enable providers to navigate financial complexities while prioritizing patient care. Under CEO Brent D. Rollins’ leadership, RSi has grown from 30 to over 600 employees across the U.S. in the past decade. This growth reflects the company’s commitment to reshaping RCM services by integrating advanced technology and human-centric solutions. Headquartered in Columbia, South Carolina, with offices nationwide, RSi’s mission is to optimize cash flow, operational efficiency, and patient experience for healthcare providers.
Brent Rollins’ leadership at RSi, beginning in 2014, has catalyzed significant organizational growth and cultural transformation. Rollins’ commitment to building an “A-Player” team has been central to the company’s success, focusing on recruiting top talent and aligning it with RSi’s values. This strategy, along with a focus on client outcomes, has driven RSi’s growth and acquisition strategy. RSi’s core values and innovative employee engagement programs, such as quarterly feedback sessions and wellness initiatives, have earned the company multiple Top Workplace Awards in 2024.
At RSi, the leadership team in Operations, IT, and Technology Integrations plays a pivotal role in the company’s success. These leaders not only bring extensive experience but also embody RSi’s core values. Brent Rollins emphasizes, “Our leadership is comprised of growth-minded, collaborative professionals who choose RSi for its culture.” This ethos is reflected in RSi’s recruitment process, focusing on cultural fit and transparency. Resilient in the face of challenges, such as a recent cyberattack, RSi’s team swiftly adapted to mitigate impact. Looking forward, RSi aims to expand services, grow leadership, and maintain consistent success across key areas aligned with client goals and core values.
Recognized by Insights Care as one of The 5 Most Trusted Revenue Cycle Management Companies of 2024, RSi’s remarkable growth and success in the healthcare Revenue Cycle Management sector is a testament to its transformed operations, expanded workforce, and a culture of loyalty and excellence.
