Business Process Management (BPM) is integral to improving organizational efficiency and aligning operational workflows with strategic objectives. As companies seek to optimize processes, the adoption of advanced tools and methodologies becomes essential. BPM focuses on streamlining operations, boosting performance, and ensuring effective resource utilization to drive business success. Caspar Jans, Director of Celonis Process Management, is a distinguished leader recognized for advancing process management practices. His servant leadership approach fosters team growth and balances organizational needs with individual capabilities. Celonis, a leader in the BPM sector, provides innovative solutions in process mining, orchestration, and automation, driving industry advancements and operational efficiency.
Caspar Jans holds a master’s degree in industrial engineering and management science from Eindhoven University of Technology, where he developed a passion for process management. His career has spanned finance, manufacturing, and BPM software, eventually leading him to Celonis. As Director of Process Management, Caspar focuses on advising clients on process management and aligning it with Celonis’ process mining capabilities. His servant leadership style fosters team growth through empathy and collaboration. Caspar values building connections, staying informed through podcasts, and engaging with academic research. He also emphasizes the importance of effective public speaking and work-life balance in his role.
Caspar advises emerging professionals to first immerse themselves in the business side of the company while honing presentation, facilitation, and process management skills. He emphasizes that credibility comes from practical experience, not just theory. Early in his career, Caspar spent ten years in process harmonization, ERP implementation, logistics, supply chain, and strategy programs. His leadership experience in global transformation projects led him to BPM roles and eventually Celonis. At Celonis, he focuses on developing comprehensive process management solutions, believing strongly in the “process first” motto. Caspar contributes to the BPM community through content creation and podcasting alongside Russell Gomersall.
Recognized by CIOLook as One of The 10 Influential Leaders Driving OpEx and Business Transformation in 2024, Caspar’s career underscores the importance of blending practical experience with theoretical knowledge in process management.
