Diversity work cultures foster a culture where diversity is not just embraced but also celebrated and implemented in everyday work. These cultures embrace and appreciate each person’s diverse background, identity, and experiences as sources of strength. Grounded in equity and justice, they enable all the employees to contribute meaningfully and offer them equal opportunities for development. The hospitality industry is a key component of world tourism, offering services that add value to travel experiences. It involves accommodation, food and beverage, event planning, and travel services, all important to economic growth through job creation and cultural interaction. The performance of the industry hinges on its capacity to adapt to evolving consumer demands and technological innovations. At the helm of this growth is Paul Umoh, Managing Director of BON Hotels International, whose vision for changing hospitality in West Africa has spearheaded growth in the company. His resolve to develop talent in the region and adhere to global standards has driven the development of the firm, upholding its reputation for excellence and service.
As the Managing Director, Paul Umoh leads BON Hotels International using a strategic lead, guiding the performance of 20+ hotels in operation. Paul introduced the Yellow Trumpet brand, with additional openings to be announced. Talent growth, innovation, and strategic partnerships are of major significance to Paul, along with uncompromising guest experience. BON Hotels integrates green practices, such as energy-efficient building designs and water-saving systems. With a certified training school and mentorship programs, Paul promotes growth and inclusivity. Technology is applied to optimize customer engagement, with systems for seamless guest experiences. Strategic collaborations, such as Marriott International, also fuel BON Hotels’ growth amid economic challenges.
Sustainability, differentiation, and digitalization are the new trends that are set to revolutionize the hospitality industry, and BON Hotels International is prepared. The company is expanding its sustainability efforts and investing in technology to enhance customized guest experiences. To promote increasing health and wellness tourism, BON Hotels is introducing wellness-focused facilities at certain properties. By blending world-class service and African heritage, BON Hotels stands out from the rest with local culture embrace and international compliance. Paul Umoh’s ambition for BON Hotels is one of global distinction, with ambitions to expand all over Nigeria and West Africa through innovation, sustainability, and high community engagement.
Honored by CIOLook as One of the 10 Most Influential Individuals in Hospitality in 2025, Paul Umoh’s vision is revolutionizing hospitality in West Africa.
